Privacy Policy King Slot – Your Personal Data Protection in Malaysia

Welcome to the King Slot Privacy Policy. This document is King Slot's ("we", "platform") official statement on how we manage the personal information of all users and members who use our online casino platform in Malaysia.

King Slot takes data privacy extremely seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection laws. This policy aims to give you a clear and complete picture of our data practices so you can make informed decisions about your use of the King Slot platform.

This policy applies to all registered members, platform visitors, mobile app users, and anyone who interacts with King Slot services through any channel. By registering an account or continuing to use the platform, you acknowledge that you have read and fully understood this policy.

King Slot collects your personal information through several different means depending on how you interact with the platform. We only collect data that is genuinely necessary to provide our services safely, efficiently, and in compliance with the law.

A. Information you provide directly:

• Full name as per identity card or passport
• National identity card number (MyKad) or passport number
• Date of birth and gender
• Active email address
• Malaysian mobile number
• Current residential address
• Payment method details (Touch 'n Go eWallet, GrabPay, DuitNow, FPX account number – stored as encrypted tokens, not full account numbers)

B. Automatically collected information:

• IP address, browser type, and device operating system
• Visit times and duration, pages browsed within the platform
• Transaction history – deposits, withdrawals, and betting activity
• Approximate location data based on IP address (not actual GPS)
• Cookies and similar tracking technologies (see Section 08)

C. Information from approved third-party sources:

• Identity verification through approved KYC providers
• Sanctions list screening from financial compliance bodies
• Information shared by payment service providers for transaction verification

Every piece of data King Slot collects has a clear and lawful purpose. We do not use your data for purposes unrelated to the services you use without your consent.

Data is used for the following purposes:

1. Service provision: Creating and managing your account, processing deposits and withdrawals, verifying your identity (KYC), and enabling access to all King Slot platform features including slots, live casino, blackjack, poker, roulette, and Sports Betting.
2. Security & fraud prevention: Detecting and preventing unauthorised access, money laundering activities, identity fraud, or platform abuse. This includes monitoring for unusual transaction patterns.
3. Legal compliance: Fulfilling our obligations under PDPA 2010, anti-money laundering laws (AMLA), and reporting requirements to relevant authorities where mandated by law.
4. Service communications: Sending transaction notifications, account security alerts, policy change notices, and important service updates.
5. Marketing (with consent): Sending promotions, bonus offers, and information about new King Slot games – only if you have agreed to receive marketing communications.
6. Platform improvements: Analysing how users interact with the platform to improve design, performance, and the overall user experience.
7. Customer support: Handling your enquiries, complaints, and support requests via live chat, email, or other support channels.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), King Slot has a lawful basis for each type of data processing we carry out. These bases are as follows:

• Consent: For data processing activities such as marketing communications and the use of optional cookies, we obtain your explicit consent before proceeding.
• Contract performance: Processing required to deliver the King Slot services you have requested – including payment processing, identity verification, and account management.
• Legal obligation: Data that must be processed to comply with PDPA, AMLA, financial regulations, and other applicable legal reporting requirements in Malaysia.
• Legitimate interests: For security, fraud prevention, and service improvement purposes that do not unreasonably affect your fundamental rights.

You have the right to withdraw your consent for any consent-based processing at any time. Withdrawing consent does not affect the lawfulness of any processing carried out prior to the withdrawal.

King Slot does not sell, rent, or trade members' personal information to any third party for their own marketing purposes. This is an absolute, non-negotiable principle.

However, in the following limited circumstances, we may need to share your data with trusted parties:

• Payment service providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX banks – only the minimum data required to process your transaction
• KYC & identity verification providers: To verify member identity in accordance with compliance requirements
• Technology infrastructure provider: Cloud computing and server services supporting platform operations, subject to strict data processing agreements
• Legal authorities: When required by a court order, government directive, or applicable Malaysian legal requirement
• Independent auditors: For security audits, RNG audits, and compliance purposes – within a limited scope and subject to strict confidentiality agreements

King Slot implements comprehensive technical and organisational measures to protect your personal data against unauthorised access, accidental disclosure, alteration, or destruction.

Technical security measures we have implemented:

• 256-bit SSL/TLS encryption for all data in transit (between your device and our servers)
• AES-256 encryption for sensitive data stored in our databases
• Role-based access control – staff can only access data required for their specific responsibilities
• Mandatory two-factor authentication (2FA) for all internal administrative access
• 24/7 security monitoring by our cybersecurity team
• Regular penetration testing by independent security firms
• Daily data backup to geographically separate locations

Data retention period:

• Active account data: For the lifetime of the account and for 5 years following account closure (AMLA requirement)
• Financial transaction records: 7 years from the date of transaction (Malaysian legal requirement)
• Customer support communication logs: 3 years
• Optional cookie data: Based on the cookie duration as specified (see Section 08)
• Data that is no longer required and has exceeded the mandatory retention period will be securely deleted in accordance with established procedures

Under Malaysia's PDPA 2010 and King Slot's privacy policy, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

• Right to Access: Request a copy of all personal data we hold about you
• Right to Rectification: Request correction of any information that is inaccurate or incomplete
• Right to Erasure: Request deletion of your data under certain circumstances (subject to legal retention obligations)
• Right to Object: Object to the processing of your data for specific purposes such as direct marketing
• Right to Withdraw Consent: Withdrawing consent previously given for consent-based processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Complain: Filing a complaint with the Personal Data Protection Commissioner of Malaysia

To exercise any of the above rights, contact our Data Protection Officer at privacy@kingslot-khelo.com. We will respond within 48 hours for routine requests, with processing completed within 30 days.

Cookies are small text files stored in your browser when you visit King Slot. We use cookies and similar technologies to ensure the platform functions properly, enhance your experience, and understand how the platform is used.

The King Slot platform uses the following types of cookies:

You can manage cookies through your browser settings or via the cookie management panel within the King Slot platform. Please note that disabling certain cookies may affect the functionality of parts of the platform.

In certain circumstances, your personal data may be processed or stored outside Malaysia — for example, when we use international cloud computing services for parts of our platform infrastructure.

Where cross-border transfers are required, king slot ensures adequate protection through:

• Selecting service providers that comply with recognised international data protection standards
• Implementing Standard Contractual Clauses in agreements with service providers
• Ensuring the level of data protection is no less than that provided under Malaysia's PDPA 2010
• Storing the most sensitive data (such as KYC documents) on servers located in Malaysia or in regions with equivalent data protection standards

King Slot is a platform designed exclusively for individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

Steps we take to prevent underage registration:

• Mandatory age verification during the account registration process
• KYC verification confirming date of birth via official identification documents
• Ongoing monitoring to detect patterns indicative of potential underage users

Should king slot discover that personal data belonging to an individual under the age of 18 has been collected without valid parental or guardian consent, we will take immediate action to delete that data and close the relevant account.

If you have reason to believe that a minor has registered on King Slot, please contact us immediately at privacy@kingslot-khelo.com.

The King Slot platform may contain links to third-party services such as payment providers (Touch 'n Go eWallet, GrabPay, Maybank2u, CIMB Clicks, and others). When you click these links or use such third-party services, you will be leaving the King Slot environment and their own privacy policies will apply.

King Slot is not responsible for the privacy practices or content of any third-party websites or services. We encourage you to read the privacy policy of each third-party service you use in connection with your King Slot transactions.

King Slot reserves the right to update and amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or enhanced privacy protections for the benefit of our members.

When material amendments are made to this policy, we will:

• Updating the "Last Updated" date at the top of this document
• Sending email notifications to all registered members at least 14 days before changes take effect
• Displaying a prominent notice within the platform upon your first login after any changes
• Maintaining an archive of previous versions of this policy, available upon request by any member

Continued use of the King Slot platform after the effective date of any amendment will be deemed acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account before they take effect.

King Slot has appointed a Data Protection Officer responsible for ensuring compliance with this privacy policy and handling all privacy-related enquiries from members.

For any enquiries, requests, or complaints regarding your personal data, please contact:

You also have the right to lodge a complaint directly with Personal Data Protection Commissioner of Malaysia (PDPC) if you believe that the processing of your data has violated your privacy rights under PDPA 2010.